Service explainer

How an OSRS Questing Service Order Works, Step by Step

Start Order opens a ticket and charges nothing. Then come the requirements check, payment, login details on the ticket, Express hours and the handover.

Bils Services TeamUpdated 13 Oct 20268 min read10 views0 comments
OSRS Questing Service: How It Works and What to Expect — Bils Services OSRS guide
Pricing
Per quest lineWith packages for the quest cape and other big goals
How the work is done
By handNo bots or macros, per our terms
Payment
In fullAfter the team confirms the order on the ticket
Payment methods
CryptoPayPal or Other at checkout. PayPal adds 15%
Working hours
About 8 a day on RegularAbout 20 on Express for 40% more

The short version

30-second read
  • Quest orders never run over Parsec. Parsec covers only the Infernal Cape, Fire Cape, mega scale CoX and Dizana's Quiver, so every quest order is a login order.
  • Express pays off on chains and cape progress. About 20 working hours a day barely changes a single short quest that fits inside one shift.
  • Some quest levels cannot be boosted. Desert Treasure II alone needs 75 Firemaking, 75 Magic, 70 Thieving, 62 Herblore, 60 Runecraft and 60 Construction.
  • Flag items the quests must not use. Some quests consume items, so name anything to keep on the ticket and remove valuables the quests do not need.
01

The Short Answer

You pick quests from the normal or ironman list and press Start Order, which opens a ticket and charges nothing. The team checks your stats and quest log on that ticket, you pay in full, and then you send your login details on the same ticket. A player on the team does the quests by hand and posts updates until you check the account at the end.

The step that prevents most problems is the requirements check. An unmet skill level or a missing prerequisite quest is the most common reason a quest order has to pause.

Table 1The quest service at a glance8 rows
QuestionAnswer
Two listsNormal accounts and ironman accounts, priced separately
PricingPer quest line, with packages for the quest cape and other big goals
How the work is doneBy hand. No bots or macros, per our terms
PaymentIn full, after the team confirms the order on the ticket
Payment methodsCrypto, PayPal or Other at checkout. PayPal adds 15%
Login detailsSent on the ticket after payment. Quests are not a Parsec service
Working hoursAbout 8 a day on Regular, about 20 on Express for 40% more
SupportLive chat on the site, synced with our Discord, answering 24/7
02

The Order, Step by Step

Ten steps from the first click to the handover. Steps 1 and 5 are the ones that stop most problems.

  1. 1

    Compare your stats with the quest's requirements.

    The quest list splits normal and ironman accounts and shows a requirement on the lines where we list one

  2. 2

    Add the quests you want from the list that matches your account, and pick Regular or Express on each line

  3. 3

    In the cart, enter a Discord name or email, choose Crypto, PayPal or Other, and attach screenshots of your stats and quest log if you have them. No passwords in this form

  4. 4

    Press Start Order.

    That creates a support ticket and takes no payment

  5. 5

    The team checks your quest log, stats and unlocks on the ticket and confirms the scope, including anything you want left alone

  6. 6

    Pay in full.

    Work starts once payment is complete

  7. 7

    Change your password, then send the login details on the ticket.

    If the team asks, change your bank PIN as well

  8. 8

    Stay logged out while the quests are played.

    Our terms ask you to get permission before logging in during an order

  9. 9

    Follow progress on the ticket, or under My Tickets if you are signed in

  10. 10

    When we say it is done, check the quest log and the bank, change your password and check your bank PIN

If you ask for a refund after paying and before the work begins, a 15% cancellation fee applies, unless the problem was on our side.

03

Login Details and Parsec on a Quest Order

A quest order is played by logging in to your account, so the team needs your login details. They go on your private ticket after payment. The cart form says the same: no passwords, bank PINs or recovery information there, and none in a public chat either.

Parsec is the option people ask about. On a Parsec order the booster plays on your own PC through a remote connection, and you never hand over the password. We offer it for four services: the Infernal Cape, the Fire Cape, mega scale Chambers of Xeric and Dizana's Quiver. Quests are not on that list, so every quest order is a login order.

  • Change your password before you send it, and again when the order is finished
  • Change your bank PIN if the team asks. Our terms allow that request on login orders
  • Remove high-value items the quests do not need before we start
  • After the handover, review any linked accounts as well as the password and PIN
04

Picking the Right List

Two lists, and the difference matters. On a normal account an item requirement is a Grand Exchange trip. On an ironman it is a gathering job that can be most of the order.

Table 2Which list to use3 rows
Account typeListWhat the price covers
Normal, including mains and puresThe normal quest listQuest completion, with items bought as needed
Ironman, HCIM, UIMThe ironman quest listQuest completion with ironman-aware requirements and routing, including gathering items
Group ironmanIronman list, and ask in the ticketSame as ironman: quest items are gathered on the account. Say on the ticket whether items in your group storage may be used

Ordering a normal line for an ironman account is the most common ordering mistake in this category, and it only slows the ticket down. If you are unsure, ask in live chat first.

05

The Requirements Check

Quest lines show a requirement where we list one, and for the rest the team checks your account on the ticket before you pay. Doing the check yourself first saves a round of messages.

How to do the check in two minutes

  • Open the quest's OSRS Wiki page and compare its requirements box with your stats
  • Note any level that is short, and by how much
  • Check the prerequisite quests in your quest journal as well as the skills
  • Tell us on the ticket and we will price the missing skilling into the same order
  • Remember that some requirements cannot be boosted. Desert Treasure II needs 75 Firemaking, 75 Magic, 70 Thieving, 62 Herblore, 60 Runecraft and 60 Construction, all unboostable and all needed to start
06

What Express Does for a Quest Order

Express moves an order from about 8 working hours a day to about 20, across two shifts. How much that helps depends on what you ordered.

Table 3Where express helps5 rows
Order typeDoes express help?Why
A single short questBarelyThe order is shorter than a shift, so more hours a day change nothing
A long grandmasterSomewhatDepends on whether the quest itself spans more than one working day
A prerequisite chainYesA chain is many quests in sequence, which is what two shifts a day compresses
Quest cape progressYes, most of allA long list of quests is the case Express suits best
Quest plus skillingYesThe skilling part is where the extra hours pay off hardest
07

What to Expect During the Order

  • A ticket that holds the agreed scope, so there is a written record of what was ordered
  • Progress updates on that ticket, so you do not need to log in to check
  • Live chat on the site, synced with our Discord and answering 24/7. Those are support hours; work on your account follows the 8 or 20 hour window
  • A request to stay logged out while the order runs
  • A message when it is done, so you can check the account before the ticket closes
08

Account Handling on a Quest Order

The same as any login order, with one quest-specific row about items.

Table 4How each risk is handled7 rows
RiskHow it is handled
CredentialsSent on your ticket after payment. The cart needs only a Discord name or email.
PasswordChange it before and after the order.
Bank PINChanged on request for login orders, and checked again at handover.
ValuablesRemove high-value items the quests do not need before we start.
Items consumed by questsSome quests use up items. Say on the ticket if anything specific must not be used.
Logging in during the orderOnly with the team's permission, per our terms.
What we do not coverBans, mutes, rollbacks and loss of Hardcore status, per our terms.

Hardcore ironmen are accepted; see the FAQ below.

092 min

FAQ

What happens after I press Start Order?

A support ticket opens and nothing is charged. The team checks your stats and quest log, confirms the scope, and asks for payment before any work starts.

When do I send my password?

After payment, on your ticket. Never in the cart form or a public chat. Quest orders are login orders, and Parsec is offered only for the Infernal Cape, Fire Cape, mega scale CoX and Dizana's Quiver.

Do I need the skill requirements before ordering?

Yes. The team checks them on the ticket before you pay. If a level is short, we can price the skilling into the same order, but the quest itself will not accept lower levels.

How is a quest order priced?

Per quest, from the normal or ironman list depending on your account, with package lines for bigger goals. Express adds 40% and moves the order to about 20 working hours a day.

Why is the ironman price different?

Because on an ironman the item requirements have to be gathered rather than bought, and on long quests that gathering is a large part of the work.

How long will my quest order take?

There is no fixed finish time. It depends on the quest, your requirements and the queue. Regular gets about 8 working hours a day and Express about 20. Ask in live chat for an estimate on your list.

What payment methods can I use?

Crypto, PayPal or Other at checkout. We take BTC, LTC, ETH, USDT, PayPal and Skrill, and PayPal adds 15%. Full payment is due before the work starts.

Can you finish my quest cape?

Yes. The cape needs every quest except miniquests, and the Wise Old Man in Draynor Village sells it for 99,000 coins. Order from the quest cape package lines, or send your remaining quests in live chat and we will quote the gap.

Can I order a quest on a hardcore ironman?

Yes. Several quests have fights that can kill, and the team plays them to avoid any death. A rare internet or power cut can still cause one. That is never on purpose, and it is the same risk you carry when you play the account yourself. Our terms say we are not responsible for loss of Hardcore status, so weigh that before ordering combat-heavy quests.

Still stuck on a mechanic? Ask the team on our Discord, it is free.

10 · Bottom line

Bottom Line

Start Order opens a ticket, the team checks requirements, you pay in full, and the login details go on the ticket after that. The quests are played by hand, with updates on the ticket, until you check the account.

Express is worth it for chains and quest cape progress, and barely worth it for a single short quest.

For anything grandmaster, send us your quest journal before ordering. The prerequisite chain is usually larger than the quest you were looking at.

Written by the Bils Services Team · the team that runs our OSRS services

Prices, turnaround times and game rules change. Ask us in live chat if you need the current position on anything here.

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